IAGR2019 speaker profile

Alex Blaszczynski

Dr Alexander Blaszczynski PhD

Professorial Research Fellow and Director, Gambling Treatment and Research Clinic, Science Faculty, Brain Mind Centre, School of Psychology, University of Sydney

Professor Alexander Blaszczynski is a professorial research fellow and co-director of the University of Sydney Gambling and Research Clinic.

He is an academic and clinical psychologist with a long history of involvement in treatment and clinical studies on gambling disorders, the psychology of gambling, and principles and policies related to responsible gambling behaviour. 

He developed a conceptual pathways model explaining the aetiology of pathological gamblers. He is the Editor-in-Chief of International Gambling Studies.


Session

Responsible gambling and stakeholder responsibility: Customer model

Most responsible gambling strategies rely on limiting supply (restricted operating times, pre-commitment) or demand (educational campaigns, warning messages). Yet reviews suggest most of these strategies have limited effect. This session will argue that a more effective strategy is to destigmatise help-seeking behaviour by embedding a proactive customer service approach complemented by messages encouraging positive staff-customer interactions.

Company Details

International Association of Gaming Regulators
7881 W Charleston Blvd, Suite 155
Las Vegas, NV 89117
USA

Fax: +001 (636) 277-6665

Email Contact

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