Following a Competition and Markets Authority (CMA) investigation, gambling firms must now stop unfair online promotions that trap players' money.
As part of a major overhaul of how the gambling industry operates online, three leading operators - Ladbrokes, William Hill, and PT Entertainment - have formally committed to change the way they offer bonus promotions to ensure players can always access and release their own money.
These landmark changes must now be adopted across the sector. Firms not doing so will face regulatory action from the Gambling Commission. The Competition and Markets Authority and the Gambling Commission have been working in collaboration to improve conditions for players gambling online.